Shipping policy
Last Update: March 2024.
Thank you for shopping with Ebony Monique. We are committed to providing you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased from us.
Shipping Methods
We offer several shipping methods to ensure your convenience. The available shipping methods may include, but are not limited to:
| Country/Region | Shipping Method | Shipping Cost | Shipping Time |
| United States | Standard Shipping | 4.99 (From $1 to $199.99) | 4-15 Business Days |
| United States | Standard Shipping | Free (Order From $200) | 4-15 Business Days |
Order Processing
Orders are typically processed within 1-3 Business days (Monday - Friday) from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
Order cut of time
Order Cut Of time Is 6:00PM (GMT-05:00) Eastern Standard Time (New York) .
Estimated Delivery Times
The estimated delivery times provided are approximate and may vary based on factors such as order processing time, shipping method, and delivery location. We make every effort to ensure your order reaches you within the estimated timeframe.
Shipping Restriction
We reserve the right to restrict shipping to specific addresses if we have reason to believe that a delivery cannot be completed safely or legally.
Order Tracking
Upon shipment of your order, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. You can Track Order – Ebony Monique page .
Shipping Delays
While we strive to ensure timely delivery, please be aware that unforeseen circumstances, such as weather events or carrier delays, may occasionally impact delivery times. We appreciate your understanding in such situations.
Order Cancelation
We offer immediate order cancellations up to a limit of 24 hours after purchase - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
Contact Us
If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at :
Ebony Monique
Address : PO Box 14513 ,Detroit ,Michigan 48214,United states
Email: shop@ebonymonique.com
Call Us: +1 313-648-5713